Privacy Policy
Last updated: 10 July 2025
At Audious, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable French laws. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Who We Are
Audious
28 Rue Gaston Paymal, 92110 Clichy, France
Email: info@audiousfrance.com
Phone: +33 7 69 83 28 42
2. What Data We Collect
We may collect the following personal data from you:
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Contact Information: Name, phone number, email address
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Tour Details: Meeting point, end point, start time, end time of the tour
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Payment Details: Payment method, billing address (via Stripe)
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Technical Data (via Wix): IP address, browser type, and usage data (for performance and analytics)
3. How We Collect Your Data
We collect your data through:
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Online forms on our website (e.g., booking forms through Wix)
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Communication with our team (email, phone)
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Payment processing via Stripe
4. Legal Basis for Processing
We process your personal data lawfully under the following legal bases (Article 6 of GDPR):
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Contract: To fulfill a booking or rental agreement
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Consent: For sending marketing communications
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Legal obligation: For compliance with accounting and tax regulations
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Legitimate interest: To improve our services and manage client relationships
5. Purpose of Data Collection
Your data is used for the following purposes:
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To confirm and manage your booking
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To communicate with you about your tour or rental
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To process and secure your payment
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To provide customer support
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To remember your details for repeat bookings
6. Data Sharing
We do not sell or rent your data. However, we share your data with trusted third-party service providers:
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Stripe: For secure payment processing. See Stripe’s Privacy Policy.
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Wix: Our website and booking platform provider. See Wix’s Privacy Policy.
These providers may store or process data outside the EU. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
7. Data Retention
We keep your personal data only for as long as necessary:
Type of Data Retention Period:
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Booking and contact details - Up to 6 years (for legal, tax, and accounting purposes)
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Payment details - As per Stripe’s retention policy
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Marketing preferences - Until you withdraw your consent
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Inactive client records - Deleted after 2 years of inactivity
8. Data Security
We take data security seriously. Your data is stored securely using Wix’s built-in encryption and security systems. We also implement appropriate technical and organizational measures to prevent unauthorized access, alteration, or loss of data.
9. Your Rights (Under GDPR)
You have the following rights regarding your personal data:
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Right of access – Know what data we hold about you
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Right to rectification – Request corrections to your data
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Right to erasure – Ask us to delete your data (under certain conditions)
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Right to restrict processing – Limit how your data is used
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Right to data portability – Receive your data in a usable format
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Right to object – Object to processing based on legitimate interests
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Right to withdraw consent – At any time (e.g., for marketing emails)
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Right to lodge a complaint – With the French Data Protection Authority (CNIL)
You can contact CNIL at: www.cnil.fr
10. Cookies and Tracking
Our website may use cookies to enhance functionality, analyze traffic, and personalize content. When you visit our website, you will be presented with a cookie banner that allows you to manage your preferences.
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11. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected data from a child without parental consent, we will delete it promptly.
12. Contact Us
If you have any questions or wish to exercise your rights under this Privacy Policy, you can contact us at:
Audious
28 Rue Gaston Paymal, 92110 Clichy, France
Email: info@audiousfrance.com
Phone: +33 7 69 83 28 42